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Frequently Asked Questions

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Do you have insurance?

Yes. You and your property are insured against any accidental damage. Please contact our office for more details.

Are your tradesmen licensed?

Every Resolve Plumbing trades person is a registered plumber and gas fitter. Our company licence: PGE239959

Do you have a call out fee?

Yes. Please contact our office for details.

Will your tradesmen arrive on time?

Yes. Our goal is customer satisfaction and that starts with punctual tradesman.

Can we trust you with a key?

Yes. Our plumbers are trustworthy as they have been through a Police check and safety training to ensure quality service.

Can you call me before you arrive?

Yes. Our plumbers are happy to call you before they arrive to ensure your onsite or available to discuss options.

Are your plumbers experienced?

Yes. Resolve Plumbing and Gas have a team of experienced plumbers and gas fitters who are ready to assist 24/7. Our plumbers are members of the Plumbing Industry Association and have up to date training.

Can you work to a specific budget?

Yes. Resolve Plumbing are more than happy to work within a specific budget to ensure your project is a success.

Do you supply free quotes?

Yes. Resolve Plumbing supply free quotes, it’s only fair and reasonable.

Can we schedule jobs?

Of course. Resolve Plumbing can book ahead to help with your schedule.

Can we have the same tradesman on the job?

If you would prefer one of our tradesman that know your specific requirements and your unique job history we are happy to assist where possible.

Do you offer an account facility?

Approved business clients can be provided with an account facility.

Can you pay by credit card or direct debit?

Yes. Resolve Plumbing have mobile eftpos machines for Credit Card payment with MasterCard and Visa card. We can also extend direct debit facilitates to approved customers.

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